Category Archives: Consumer Affairs

EXCLUSIVE: Shops incentivise staff to sell YOU store credit despite its role in surging personal debt

Iona Bain The days when pushy staff used to flog store cards at the till were thought to be over, following a clampdown on aggressive sales tactics and immediate discounts for signing up. But new research and employee testimonies show … Continue reading

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Filed under Consumer Affairs, Credit, Debt, Shopping

How to avoid waste in Foodbank Britain; the joys of homecooking

By Iona Bain Last year, I looked at why food banks have become commonplace in modern Britain – what is it due to a real fall in living standards? Difficulties in finding worthwhile jobs that put food on the table? … Continue reading

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Filed under Bargain hunting, Consumer Affairs, Food, Moneysaving tips, Politics

Why has a wonder treatment for acne disappeared from pharmacies? EXCLUSIVE for the Daily Mail

By Iona Bain As a consumer journalist, I’m always on the hunt for cracking deals so that I can shave a few pounds off my shopping bill. But when it comes to skincare, cost considerations don’t apply. I’ve bought countless … Continue reading

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Filed under Beauty, Consumer Affairs, Investigations

Are you letting your money wither away in a ‘scrapheap’ account?

By Iona Bain The financial regulator is finally cracking down on high street banks who have let a huge swathe of our savings wither away in scrapheap accounts that earn as little as 0.1 per cent. Half of the nation’s … Continue reading

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Filed under Banking, Consumer Affairs, Personal Finance, Savings Accounts

Students – what’s the strangest purchase you’ve ever made?

Iona Bain A BUST OF ELVIS, A MONK’S ROBE AND KANGAROO STEAKS – THE NATION’S SECRET STUDENT SHOPPING LIST REVEALED One in five students has bought at least one unusual item with their student loan The same number admit to … Continue reading

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Filed under Consumer Affairs, Personal Finance, Student Finance

Investigation: is customer satisfaction REALLY improving at Britain’s big banks?

One of the UK’s biggest banking trade unions has claimed that a “performance rating bias” against branch staff of Lloyds Banking Group is proof that a sales-driven culture still dominates retail banking. iona bain The allegation, made by Lloyds Trade … Continue reading

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Filed under Banking, Consumer Affairs

Young Money’s special CHRISTMAS episode–what went down?

Making Christmas a time for giving rather than just buying presents was the theme of Iona’s festive Young Money show on Share Radio this morning. She welcomed to the studio guests from Triodos Bank and Care International – whose scheme … Continue reading

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Filed under Banking, Christmas, Consumer Affairs, Ethical Finance, Moneysaving tips, Personal Finance, Technology

Preparing for the financial quagmire that is university

Iona Bain Are parents doing enough to prepare their children for the financial minefield that is university life? That is the unavoidable question triggered by recent research from education firm Blackbullion, which found that 51 per cent of undergraduates have, … Continue reading

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Filed under Budgeting, Consumer Affairs, Credit, Debt, Personal Finance, Personal Finance Education, Student Finance

Autumn Statement, rapping, money mentors and the joys of a packed lunch; this week on Share Radio

Young money mentors – two 14-year-old high school pupils from Lancashire – were the star guests invited by Iona onto on this morning’s Young Money Young Rights on Share Radio! Co-presenter Iona also looked at this week’s autumn statement by … Continue reading

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Filed under Banking, Bargain hunting, Budgeting, Careers, Christmas, Consumer Affairs, Credit, Debt, Economy, Graduate finance, Payday loans, Personal Finance, Personal Finance Education, Politics, Scotland, Train travel

Credit unions are for life–not just for Christmas!

Iona Bain CREDIT unions are for life, not just for Christmas. That’s the message from the Scottish League of Credit Unions, which is concerned its 31-strong network has been misrepresented as an alternative to the payday loan sector and a … Continue reading

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Filed under Christmas, Consumer Affairs, Credit, Debt, Loans, Payday loans, Personal Finance, Politics, Savings Accounts