Category Archives: Consumer Affairs

Renault drives into internet banking market – but are customers being forced online against their will?

A new internet bank has been launched by French carmaker Renault just a month after the UK government vowed to turbo-charge competition in the financial sector. But as many new providers prepare to offer digital-only services, campaigners warn that customers … Continue reading

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Filed under Banking, Consumer Affairs, Uncategorized

Consumer champion will drive further reforms to savings and pensions

Iona Bain David Cameron has taken the unprecedented step of bringing an independent financial campaigner into his cabinet, suggesting that the new Conservative government will be open to yet more radical reforms of pensions and savings over the next five … Continue reading

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Filed under Consumer Affairs, Pensions & Retirement, Politics, Savings Accounts

Consumers want new government to tackle tax avoidance

Iona Bain Tackling corporate tax avoidance is set to become a primary issue for the new Westminster government, as it emerges that three million shoppers are now boycotting firms who do not pay their ‘fair share’. Data seen exclusively by … Continue reading

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Filed under Books, Consumer Affairs, Economy, Mobiles, Politics, Tax, Technology

LETTER on how to cut wedding costs

I READ with interest your article the rising cost of weddings (“Spiralling cost of the bug day putting hole in our pockets”, The Herald, April 18). The enormous cost of weddings is no surprise, and given the publicity surrounding Andy … Continue reading

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Filed under Bargain hunting, Budgeting, Consumer Affairs, Personal Finance, Shopping, Social pressures, Weddings

BUDGET 2015: What’s the state of play for young finances today?

As the Budget gets underway today, you’re almost certainly wondering how Mr Osborne’s red box of delights will affect you and your personal finances in the near future. Now seems as good a time as any to take a rain … Continue reading

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Filed under Consumer Affairs, Credit, Debt, Economy, First-time buyers, Mortgages, Payday loans, Pensions & Retirement, Personal Finance, Politics, Savings Accounts

EXCLUSIVE: Shops incentivise staff to sell YOU store credit despite its role in surging personal debt

Iona Bain The days when pushy staff used to flog store cards at the till were thought to be over, following a clampdown on aggressive sales tactics and immediate discounts for signing up. But new research and employee testimonies show … Continue reading

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Filed under Consumer Affairs, Credit, Debt, Shopping

How to avoid waste in Foodbank Britain; the joys of homecooking

By Iona Bain Last year, I looked at why food banks have become commonplace in modern Britain – what is it due to a real fall in living standards? Difficulties in finding worthwhile jobs that put food on the table? … Continue reading


Filed under Bargain hunting, Consumer Affairs, Food, Moneysaving tips, Politics

Why has a wonder treatment for acne disappeared from pharmacies? EXCLUSIVE for the Daily Mail

By Iona Bain As a consumer journalist, I’m always on the hunt for cracking deals so that I can shave a few pounds off my shopping bill. But when it comes to skincare, cost considerations don’t apply. I’ve bought countless … Continue reading

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Filed under Beauty, Consumer Affairs, Investigations

Are you letting your money wither away in a ‘scrapheap’ account?

By Iona Bain The financial regulator is finally cracking down on high street banks who have let a huge swathe of our savings wither away in scrapheap accounts that earn as little as 0.1 per cent. Half of the nation’s … Continue reading

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Filed under Banking, Consumer Affairs, Personal Finance, Savings Accounts

Students – what’s the strangest purchase you’ve ever made?

Iona Bain A BUST OF ELVIS, A MONK’S ROBE AND KANGAROO STEAKS – THE NATION’S SECRET STUDENT SHOPPING LIST REVEALED One in five students has bought at least one unusual item with their student loan The same number admit to … Continue reading

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Filed under Consumer Affairs, Personal Finance, Student Finance